Mr Pfeiffer asked:
My security thing (Norton) found adware and said it removed the file but I still get adverts popping up every minute for as long as I’m physically using the internet (if i dont have it open but I’m connected I dont get anything).
How can I remove it properly?
Matt, that had better be genuine
If you want to remove ANY malware infection please follow the instructions below:
Download (http://remove-malware.com/downloads), Install, Update and do full scans with the following applications in this order:
-MalwareBytes (installs, updates and scans in safemode with networking)
-AntiVir (installs and scans in safemode)
-SuperAntiSpyware (install this in normal bootmode)
After you done full scans and removed all the malware found by these 3 applications you should be malware free. To remove any system changes made by malware (such as disabled task manager, registry editor, desktop, etc) follow the instructions found below:
To get this off without having to do any registry editing, follow these instructions.
1. Disable System Restore. Go to Start–>Control Panel–>System–>System Restore tab. Click the check box that says “Disable System Restore”.
2. Download and run Malwarebytes Anti-Malware (free program). Run a full scan, which can take some time. Once the scan is done, delete all entries found.
3. Reboot.
That should clear it out. I am a Network Admin and have had to do this numerous times on workstations in the company.
The following programs have high success rates in removing this parasite:
Malwarebytes Anti-Malware:.
Download, install, update and select Full Scan.
Remove all infections that it finds after scan.
Spyware Doctor Free Basic Edition – Realtime monitoring:
Its free with Google pack, untick all boxes except Spyware Doctor. Download install, update and run.
SUPERAntiSpyware Free Edition:
Download, install, check for updates, then select Scan your Computer, select your drive and select Perform Complete Scan
Spybot S&D:
Download, install, update and Immunize, turn off Tea Timer then click ‘Check for problems’ then when complete select all and then ‘Fix Checked’
Open Spybot, click on Mode, select Advanced, click on Tools then Resident and untick Resident ‘Tea Timer’
Do NOT untick Resident ‘SD Helper’ as that is your protection.
If the problem persists, turn OFF System Restore, Right click My computer > select Properties > System Restore Tab > Tick Turn Off System restore on all drives and scan with the above programs in Safe Mode – tap F8 during boot before Windows splash screen and select Safe Mode.
After scans are complete and machine is clean remember to turn system restore back ON and create a new restore point.
I got the same virus in my laptop as well,but i manage to delete it without any format been done.
Try Kaspersky Internet Security 2009.
Download and update all the database.
Restart your pc then run a full scan.
After delete every virus,restart your pc again.
After that,your pc should work as usual now.
Download one of these antispyware removers. They should fix the problem: