John Amie J asked:
i am getting tons of popups i am running norton11 windows defender yahoo tool bar. when i run scan on yahoo tool bar it found 26 adware viruses but when i try to remove them it says i need admin rights i am logged in as admin.. so what can i do
restart your computer and pres f8 a whole bunch of time and then click start in safemode and no matter what u are you will be able to remove the infections.
Boot into Safe-Mode (F8 at boot), log into the Admin account and then run the software. Also try the likes of AdAware and Spybot Search and Destroy.
try it under safe mode with networking boot up and hit F8
Than set your rights in User accounts to let you do this in Normal mode
If you are still having issues removing the spyware, I recommend using a boot disk. Download the program (33.5 mb or so) use your windows disk and it’s slipstraming utility to get the windows data. Burn the cd. Boot to the cd (either alter bios or use the key to special boot (F12 on Dells)). Run Adaware.
Hope this helps.
When you set up your PC you may not have set up your name as the administrator but as the guest on our computer and as a guest you cannot make any big changes without administrators leave.